With more than 2 billion active users per month – and with only Facebook ahead in terms of massive use – it is normal that any change in WhatsApp generates a gigantic drag current. But what the app suffered last February is something else: it is a mass exodus, with many people uninstalling and deleting their accounts to switch to other messaging applications such as Telegram or Signal.
The new conditions of use of WhatsApp
And it is that the tone also has its importance, because Facebook does not give you to choose, but it imposes: either you accept it, or the only alternative that the social network offers is that you unsubscribe your WhatsApp account. From here, things skyrocket, and even personalities like Elon Musk come out advising you to delete your WhatsApp and switch to other apps like Signal, much safer and without the shadow of Facebook around.
Conditions poorly explained?
Days later, Facebook itself defended itself, pointing out that this data sharing -for purposes such as customizing ads- would only be collected from those chats or information shared with those companies or companies that use WhatsApp Business.
Basically, the company wants to make it clear that at no time will our calls or private messages be recorded, nor that it will share this type of information with Facebook. It will only collect certain information from communications with companies through WhatsApp Business for the sole purpose of displaying related or personalized advertising.
New Terms and Privacy of WhatsApp, take 2
Another point on which the statement wants to influence is the fact that WhatsApp does not charge users: “Every day millions of people choose to communicate with companies on WhatsApp because it is easier than calling them by phone or exchanging messages by email. We charge companies (not users) for using WhatsApp to provide that customer service. Some purchasing functions are integrated with Facebook so that companies can manage their inventories through the applications. This is indicated directly in WhatsApp so that people can choose if they want to communicate with companies or not. “