HOUSE OF BTS, EVERYTHING YOU MUST KNOW BEFORE ENTERING

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ARMY! Are you ready to visit House Of BTS? The famous pop-up store of the South Korean band has arrived in Mexico and is already very close to opening its doors.

Everything is ready for the official BTS store in Mexico, Sanborns, to receive thousands of fans of the band and we bring to you all the details you should know about the pop-up store before you go.

HOUSE OF BTS LOCATION
The pop-up store will be located in Plaza Carso: Lake Zurich # 245 (Plaza Carso-Puerta 5) Col. Granada Enlargement, Del. Miguel Hidalgo, CDMX.

HOW TO GET?
The closest metro stations to House Of BTS are San Joaquin and Polanco on line 7. Leaving these stations, you have three options: walk 15 minutes, take a taxi or a truck.

Outside of Metro Polanco or Chapultepec, you can take a truck that goes to Horacio and ask to be notified when you have reached Av. Railroad. Go down there and walk two blocks to Plaza Carso.

Leaving Metro San Joaquin you will also find trucks that leave you in front of Plaza Carso.

If you are near Metro Normal or Peripheral Av., You can take a truck that says National Army and get off at the Railroad and Cuernavaca crossing.

INAUGURATION AND SHOP HOURS
‘House Of BTS’ will be inaugurated on December 13, 2019. The pop-up store will be in Mexico until January 26, 2020 and will operate from 8:00 am to 9:00 pm.

The store will also be open on Christmas Eve and New Year, as well as on December 25 and January 1.

WHAT WILL BE SOLD IN HOUSE OF BTS?
House Of BTS will have available all kinds of items: cell phone accessories, stationery, clothing, caps, stuffed animals and everything you can imagine. The only thing of the official merchandise of Bangtan that will not be sold in Mexico will be the items of the Christmas collection. 🙁

See Also
BTS: ARMY remembers Jin's great talent LIVE

WHAT TO DO IF THE PRODUCTS ARE SOLD OUT?
Due to the demand that BTS products will have, it is very possible that several of them will run out, so you should take your precautions. In case you request a change and the item you wish to exchange is sold out, you will be granted a refund of your money.

HOW TO REQUEST MY REFUND?
In case you do not like a product, you have made a mistake in the size or you simply want your money back, you can request a refund as long as the item you have purchased is in perfect condition, with the labels intact and without indications of That has been used.

You must also present your purchase ticket and the card with which the transaction was made, in case that has been the payment method.

WHAT SCENARIOS WILL BE AVAILABLE?
House Of BTS will have different scenarios where you can take photos: IDOL, MIC Drop, Boy With Luv, Fake Love and DNA. Remember that we must all take good care of the facilities so that the experience in the store is pleasant.

Similarly, the giant BTS dolls that we could see in the stores in Seoul and Japan will also be available in Mexico. Yaay!

HOW TO ENTER THE STORE?
As the arrival of many people to the pop-up store is expected, a line will be organized (which could be very long). The entrance to the store will be in groups of 50 people, so you must bring a very large dose of patience and respect.

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