Apple To Indemnify Brazilian Customer Who Had iPhone Stolen


Apple must indemnify a Brazilian customer who had his iPhone stolen. Even without the smartphone password, criminals were able to unlock the device, access all data and perform bank transfers.

According to the victim, the thieves managed to change the password of the Apple ID and uninstall the device’s search function. Thus, it was possible to access information from all applications, including banks.

After the theft, the man asked for compensation for moral damages, saying it was “unreasonable that an Apple device, which costs approximately R$ 6 thousand, does not offer the minimum security to consumers”.

The draft sentence was from judge Laíra Riani Britto and approved by judge Paulo Abiguenem. According to Britto, a large company like Apple has an “obligation” to compensate the injured consumer. “This fact demonstrates the fragility of the cell phone system, being mandatory the recognition of the initial request, since for all the features changed by criminals, it is necessary at least to use a personal password”, said the judge.

With the failure of cell phone security and, consequently, the financial loss, the bank in question also needed to refund the amount lost by the victim. Now, Apple must pay the amount of $ 899.