The multi-million dollar company has admitted that some of its models have defects, so it offered a solution and will repair the equipment for free.
The characteristic flaw is that the phones of the 6S and 6S Plus models of 2018 and 2019 cannot be turned on correctly, however, not all manufactured batches are defective, only those with a certain serial number.
Therefore, the company was reasonable and understood that when there is a failure, the most important thing is to address it and support the affected users. The free repair program is located through the technical support website where users can find out if their smartphone is one of those affected. Since if so, they are given pertinent information so that their repair can proceed without any confirmation.